Shipping/Delivery, Refund and Cancellation Policy For Credit Report Generation

Welcome to (“Website”) owned and operated by Gruhfin Services LLP (‘’Gruhfin’’), a company incorporated under the provisions of the Companies Act, 1956 and having its registered office at 25, Second Floor, Vitthal Plaza, Nr GEB Office, Naroda Dehgam Road, Naroda, Ahmedabad. 382330

This document/agreement/understanding is a computer-generated electronic record published in terms of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011 read with Information Technology Act, 2000 and does not require any physical or digital signatures.

Before you may use the Website, you must read all of these General Terms of Use and the Privacy Policy provided on the Website.

Refund and Cancellation Policy
  • Due to Technical error if, charge is debited from customers A/c and customer did not get credit report within 48 hours. The customer has to raise request on Email and provide necessary Transaction Slip/Details, Which will be dealt with our concerned Team and customer will be informed by our Team regarding refund if any with in 7 working days from the date of request raised by customer with all supporting details.
  • During the generation of report upon successful payment, if Credit report is generated successfully, no cancellation will be allowed.
Refund Duration - Mode of Payment

Refund will be done within 7 working days and mode of payment will be direct Bank transfer in account from which Customer has made payment for report generation. If, any issue found at GSL’s end after concerned Teams report.

Cancellation Duration

Cancellation is not possible, once the report is generated.

Shipping & Delivery Policy

Usually, we have system generated auto email system through which email is sent to customer within few hours from the time process completed with required true details. In situation (which rarely happens) where Customer don't get it then, customers account was created on website and they can login through customer login and download there report from dashboard . In case of some unforeseen situation the report is not generated within 1 hour it will be generated maximum within 48 hours